Sutherland Mega Walk-In Recruitment 2026 – Customer Support Executive
Sutherland is conducting a Mega Walk-In Drive for the position of Customer Support Executive – International Voice Process in Hyderabad. Both freshers and experienced candidates can attend the walk-in interview.
This is a good opportunity for candidates with strong English communication skills who are interested in international customer support and BPO jobs.
Sutherland Walk-In Job Details
| Details | Information |
|---|---|
| Company | Sutherland |
| Job Role | Customer Support Executive |
| Process | International Voice Process |
| Experience | Freshers / Experienced |
| Experience Range | 0–3 Years |
| Qualification | 12th / Graduate |
| Salary | ₹3 – ₹4.5 LPA |
| Location | Manikonda, Hyderabad |
| Work Mode | Work from Office |
| Shift | Rotational / Night Shift |
| Employment Type | Full Time, Permanent |
| Joining | Immediate |
| Walk-In Date | 16th September 2026 |
| Walk-In Time | 9:30 AM – 5:30 PM |
Job Role
The selected candidates will work as Customer Support Executives in the International Voice Process. The role involves interacting with international customers, understanding their concerns, and providing professional solutions.
Roles and Responsibilities
- Handle inbound and outbound customer calls for international clients.
- Understand customer concerns and provide accurate solutions.
- Communicate confidently and professionally in English.
- Resolve customer queries while maintaining a good customer experience.
- Listen carefully and understand customer requirements.
- Maintain a positive and empathetic approach during customer interactions.
- Follow company process guidelines and quality standards.
- Meet individual and team performance targets.
- Maintain professionalism while dealing with international customers.
Eligibility Criteria
Candidates should have:
- Excellent spoken English and communication skills.
- Confidence in speaking with international customers.
- Good listening and interpersonal skills.
- Basic problem-solving abilities.
- Willingness to work in rotational or night shifts.
- Ability to learn and adapt to new processes.
- Freshers are welcome to apply.
- Previous experience in BPO, customer service, international voice process, or contact-center operations is an added advantage.
Education
UG: Graduation Not Required
Candidates who have completed 12th standard can also be eligible for this Customer Support Executive – International Voice Process role, subject to the company’s selection criteria.
Key Skills
- US Voice Process
- International Voice Process
- International BPO
- International Call Center
- Excellent English Communication
- Customer Service
- Active Listening
- Problem Solving
- Interpersonal Skills
Salary and Benefits
Sutherland offers a salary package of approximately ₹3 – ₹4.5 LPA, depending on experience and eligibility.
Other benefits may include:
- Performance incentives
- International customer exposure
- Structured training
- Career growth opportunities
- Professional work environment
- Customer-service and communication skill development
Walk-In Interview Details
Date: 16th September 2026
Time: 9:30 AM – 5:30 PM
Venue: 7th Floor, North Wing, Block P2, DivyaSree TechRidge, Manikonda, Hyderabad – 500089, Telangana
Important Instruction
Candidates attending the walk-in interview should mention “HR PRANAVI” on the top of their resume.
Documents to Carry
Candidates should carry an updated resume and relevant educational or employment documents required during the recruitment process.
How to Apply
- Prepare your updated resume.
- Mention “HR PRANAVI” at the top of your resume.
- Visit the Sutherland walk-in venue on 16th September 2026 between 9:30 AM and 5:30 PM.
- Attend the recruitment/interview process and complete the required assessments.
- Candidates who successfully clear the selection process will be informed about the next steps and joining process.
- Apply Link- Link Here
About Sutherland
Sutherland is a global business and technology services company that provides customer experience, digital transformation, and business process services to organizations worldwide. The company works with clients across multiple industries and provides opportunities in areas such as customer support, technology, and business operations.
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